2 colors: blue (-111) or black (-112)
NOVELTY
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Free delivery for orders of $100 and + Quebec and Ontario (certain conditions apply)
2- Fixed costs general in Canada only on regular service - delays are between 4 to 7 working days
TRACKING CONTROL :
Once the order has been placed, you will receive a confirmation email in which you will find an order number. Generally shipments are made by Purolator with signature.
CONDITIONS OF SALE :
A delay of 4 to 9 working days must be allocated to the processing of orders for products in stock at our warehouse and deliverable in Canada only.
Ecotone declines all responsibility in the event of late delivery due to stock shortages, whether or not attributable to the carrier, or resulting from an agreement between the place of receipt and the carrier marked SNR (signature not required). Ecotone ships all its orders with a required signature. However, if an SNR agreement is in place for the receiving location, this means that you agree to leave the package without a signature, which is considered a valid signature. Consequently, if the package is lost or stolen following this delivery, Ecotone disclaims all liability and will not cover credit or order replacement costs.
DELIVERY ATTEMPTED - RECIPIENT NOT AVAILABLE
If a delivery attempt is made but the recipient is unavailable to accept the shipment, a delivery notice will be left detailing the address where the shipment can be picked up. Your shipment will be held at the shipping facility for up to five business days.
If the package is not collected within the allotted time, it will be returned to Ecotone.
If you still want your package, delivery costs will be charged for this second shipment.
NOTE:
Will your order arrive on time despite the Canada Post strike?
We understand how important it is for you to receive your orders quickly, especially at this time of year.
Since November 15, 2024, a national strike by Canada Post has been affecting the processing and delivery of mail and parcels.
For remote areas where Canada Post normally ensures final delivery, parcels will be held at the nearest collection point and forwarded once the strike is over.
Thank you for your patience and understanding!
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